STS has been in business for over 25 years and offers after sales support on the products that we sell. We pride ourselves on our after-sales support. STS made a large investment to in complete units for use as spares when required by our customers and for use as a hot test bed to check and repair failed modules. STS personnel are factory trained to provide after-sales support to our customers.

Higher level faults shall be returned to the factory for repair. STS will then arrange to have the faulty equipment returned to the factory on a priority basis, have it repaired and returned to the customer in the shortest time possible. The estimated repair turn-around time is approximately two (2) weeks, excluding shipping time and customs clearance time.

STS will provide the following technical support:
• Telephone Hotline Support
• Tiger Team Support

STS is prepared to enter into a maintenance agreement with customers to provide the level of support required by the customer.